The Transformation Agency
Building the Future of
Intelligent Business
Technology alone doesn't transform organizations. People do. We rethink customer service, empowerment, and growth through the lens of human potential accelerated by AI-native systems.
Founder
Trang Phan
Strategy & Digital Transformation Expert | Deterministic AI Architect | Ex-McKinsey | GLG Expert | founder of ITIA
Trang Phan a global systems architect, AI strategist, and digital transformation leader with over 20 years of international experience across Australia, Europe, and Asia. She advises boards, C-suite executives, investors, and public-sector leaders on enterprise transformation, AI governance, cybersecurity, digital infrastructure, and large-scale systems architecture.
Previously with McKinsey & Company, Trang supported senior executives on transformation strategy, operating model redesign, and organizational change. As a Global Expert with GLG, she has advised Fortune 500 companies, investment firms, and government organizations on artificial intelligence, emerging technologies, cybersecurity, and complex transformation initiatives.
Prior to founding ITIA, Trang held executive leadership roles, including Director of Digital Transformation at PVcomBank, leading enterprise modernization and innovation programs. Her industry experience spans financial services, telecommunications, energy, mobility, government, and critical infrastructure.
As Founder of the Institute for Trust, Intelligence & Autonomy (ITIA), Trang leads the development of trustworthy AI, institutional intelligence, autonomous systems, and governance frameworks that enable organizations to adopt emerging technologies responsibly. She has developed more than 100 enterprise frameworks across AI governance, digital transformation, executive decision systems, cybersecurity, organizational design, and systemic risk, helping organizations build intelligent, secure, and resilient enterprises.
Areas of Expertise
AI Strategy • Enterprise Transformation • AI Governance • Cybersecurity • Enterprise Architecture • Digital Infrastructure • Executive Advisory • Systems Design


Our philosophy
‘Digital’ strategies start with humans, not technology.
Human Intergrated Design
Design. Intelligence. Automation.
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